Purchase SMS credit for your school

This article is for Administrators

SMS credits are used for sending SMS messages to:

  • parents of students marked with an unexplained absence

  • recipients of announcements that have been resent as an SMS

School Administrators must first enable SMS, then they can purchase credits from the system homepage.

View School Preferences to enable SMS

  • Click Management > Advanced > School Preferences

Enable SMS

Administrators must enable SMS in the system before they can be sent.

  • Click General.

  • Tick Enable SMS.

  • Add the sender name (e.g., your school).

  • Click Save.

Grant the SEND-SMS privilege to teachers

By default, Administrators are the only users who can send SMS messages. Use these steps to grant the Send-SMS privilege so selected teachers can send SMS messages in Announcements.

  • Click Manage > Advanced > School Preferences.

  • Click General.

  • Tick Teachers can send SMS.

  • Click Save.

View SMS credits on system homepage

You’ll find the SMS Credits panel on your homepage dashboard. It lists your overall balance, the cost of SMS messages, and how many messages you can send based on your current credit balance.

  • Click Home

Purchase SMS credits with paypal account

Schools with a PayPal account can purchase credits using these steps:

  • Click Home.

  • Click Add sms credit on the SMS credits panel.

  • Enter the dollar value of credits to add.

  • Click Purchase SMS credits.

  • Login and confirm the purchase amount in the Paypal window.

Request SMS credits to be invoiced

Schools without a PayPal account can request SMS credits using these steps:

  • Click Home.

  • Click Add sms credit on the SMS credits panel.

  • Click Request SMS credits.

  • Enter the dollar value of credits to add.

  • Select your school, and add your name.

  • Click Send.

You’ll receive an email confirmation when the credits are added, and an invoice at a later date.