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This guide is designed to provide you with additional information to troubleshoot push notification notifications on a Samsung Galaxy S8 or equivalent mobile phone

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Check to ensure you have the following settings enabled:

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3. Ensure that the uEducateUs application is also listed in your Most recent list. 
If not, change the criteria to Show All and confirm that the app notifications are indeed enabled.

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There is also the possibility that the battery optimisation feature is not allowing any background applications from receiving push notifications. In this scenario, you only receive push notifications when you have the uEducateUs app open. To enable push notifications to be received irrespective of if the app is open or closed you need to make the following changes:

To disable battery optimisation feature for just the uEducateUs app, you need to complete the following process.:

1. Open your phone settings from either the top pull down menu or via the setting icon. 

From the Settings menu, select Apps:

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2. The Apps screen lists all the applications installed on your phone depending on the drop down filter criteria.  Tap the three vertical dots (vertical ellipsis) to open the menu to select Special access:

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3. Access the Optimise battery usage settings listed in the Special access menu.  Update the search filter to show All and locate the uEducateUs app from the list.  You need to disable this feature for the uEducateUs app.

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Current phone settings for a Samsung Galaxy S8:

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