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Info

This will quickly guide you through the steps you must complete to begin using LivMate.

  • More comprehensive information is available if you require it, the links are at the end of this article.

Step 1 - Registering your venue

Login details:

  • Trading Name

  • Email address

  • Password

Business Information:

  • Business Name

  • ABN

Venue information:

  • Venue Name

  • Address

  • Phone & email

Contact Information

  • Name

  • Address

  • Phone and email

Tip

Your now ready to login and setup your venue.

Info

Accept the User agreement

Step 2 - Setup your

venue

customers and venues

Menu > Customers / Venues

Create a Customer for your Home location:

  • Code

  • Description

Menu >

Admin

Venues

Create your venues (Including your home location):

  • *Areas

  • *Zones

    • *Tables*

    • Customer Code

    • Venue Type

    • Name

    • GPS Coordinates

    • GeoFence Radius

    Menu > Barcodes

    Create your Barcodes (QR Code):

    • Visitor

    • Staff

    • Booking

    • Description

    • Effective Date

    • Barcode Type

    • Default Venue

    • Post Question Set

    Default Areas, Zones and Tables are optional and not required to complete your setup

    unless your using Booking functions.

    Info

    Print your QR Code by clicking Print Preview

    Tip

    Your venue is ready to collect visitor, staff and patron information via the QR Code.

    Step 3 - Collecting information

    Patron scans QR Code

    Registered Users

    • tick In box

    • press Next (Questions are enabled) / Submit details

    • If Questions are enabled, check in is completed when Questions are answered and the Submit button is pressed.

    Proceed without registration
    Patron records:

    • First Name

    • Phone Number

    • Submit details

    *Not all venues will be required to check out patrons or assign tables

    Info

    Upon submitting the patron information, it is updated to the Visitor, Staff or Current Bookings section of LivMate.

    Users are checked out automatically after 12hr

    More detailed documentation (if required):

    ...