/
I can't find my messages
I can't find my messages
This article is for Administrators, Teachers, Parents, and Students
Messages are sent for a number of reasons, including announcements, direct communication and newsletters.
Where do I find messages?
Click Communication > Conversations
I can’t see my messages
If you can’t see your messages, try these solutions.
Clear page filters
Click Clear Filter on the conversations page.
Login as another user
uEducateUs provides separate login accounts for users who are Parents AND Teachers.
Click your username at the top right.
Select the alternate login account if it’s present in the drop-menu.
Alternatively, just logout and login again as the alternate user account.
Still having issues?
You should contact your school Administrator if you still don’t see your messages.
If they can’t work out the solution, they’ll contact uEducateUs support.
See also
, multiple selections available,
Related content
Manage conversations
Manage conversations
More like this
Privileges > Communicate with all users
Privileges > Communicate with all users
More like this
Reset and change my password
Reset and change my password
More like this
Manage global notification preferences
Manage global notification preferences
More like this
I've received an unexpected password reset email
I've received an unexpected password reset email
More like this
Manage my username
Manage my username
More like this