I can't find my messages

Owned by lisa sinclair (Unlicensed)
Last updated: Dec 18, 2020
1 min read

This article is for Administrators, Teachers, Parents, and Students

Messages are sent for a number of reasons, including announcements, direct communication and newsletters.

Where do I find messages?

 

  • Click Communication > Conversations

I can’t see my messages

If you can’t see your messages, try these solutions.

Clear page filters

  • Click Clear Filter on the conversations page.

Login as another user

uEducateUs provides separate login accounts for users who are Parents AND Teachers.

  • Click your username at the top right.

  • Select the alternate login account if it’s present in the drop-menu.

Alternatively, just logout and login again as the alternate user account.

Still having issues?

You should contact your school Administrator if you still don’t see your messages.

If they can’t work out the solution, they’ll contact uEducateUs support.

See also

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