LivMate - Quickstart Guide

This will quickly guide you through the steps you must complete to begin using LivMate.

  • More comprehensive information is available if you require it, the links are at the end of this article.

Step 1 - Registering your venue

Step 1 - Registering your venue

Login details:

  • Trading Name

  • Email address

  • Password

Business Information:

  • Business Name

  • ABN

Venue information:

  • Venue Name

  • Address

  • Phone & email

Contact Information

  • Name

  • Address

  • Phone and email

Your now ready to login and setup your venue.

Accept the User agreement

Step 2 - Setup your customers and venues

Step 2 - Setup your customers and venues

Menu > Customers / Venues

Create a Customer for your Home location:

  • Code

  • Description

Menu > Venues

Create your venues (Including your home location):

  • Customer Code

  • Venue Type

  • Name

  • GPS Coordinates

  • GeoFence Radius

Menu > Barcodes

Create your Barcodes (QR Code):

  • Description

  • Effective Date

  • Barcode Type

  • Default Venue

  • Post Question Set

Default Areas, Zones and Tables are optional and not required to complete your setup

Step 3 - Collecting information

Step 3 - Collecting information

Patron scans QR Code

Registered Users

  • tick In box

  • press Next (Questions are enabled) / Submit details

  • If Questions are enabled, check in is completed when Questions are answered and the Submit button is pressed.

Proceed without registration
Patron records:

  • First Name

  • Phone Number

  • Submit details

*Not all venues will be required to check out patrons or assign tables

More detailed documentation (if required):